In the case of Claude, if it responds no longer, the initial question is whether the issue is on Anthropic’s end or yours. This guide will help you check in under one minute, discuss the outage types and provide a ‘how to handle outages’ checklist for your developers so you can work around a bad hour.
Claude Is Down: Quick Answer
Quick answer (AI Overview-ready): To check if Claude is down, go to the official status page at status.claude.com and see the status of the component being used, which is claude.ai, Claude Console, Claude API, Claude Code or Claude Cowork. Each of these is individually reported on the page, with a color coded indicator of Operational, Degraded Performance, Partial Outage or Major Outage. If all of these are at Operational, then the issue is likely a local one.
Claude
Testing – checkifClaudeIsDown.
- Check the official status page. The official page is status.claude.com, third-party monitors fetch this data and offer community reports and latency tests on top.
Claude Status - Test the particular part. Claude.ai can be alive and API can die and vice versa.
PulsAPI - Search for model occurrences. One incident can impact one model while other models operate normally. For instance, the status page has shown increased errors with Claude Mythos 5.1 and Claude Fable 5.1 since October 6.
PulsAPI
Claude - Correlate against customers’ feedback. You can check sites like Downdetector or StatusGator to determine if a lot of people are having a similar problem, indicating that it’s likely a larger outage.
- Subscribe to alerts. Status page will give webhook notifications on Claude incident creation, incident updates, and incident resolutions.
Claude
This section displays new Claude Incidents from the recent past (Snapshot: October 2026).
| Date | What was reported |
|---|---|
| Increased Error Rates on claude.ai, Claude Code, Claude Cowork & Claude API. According to one analysis, this “full stack” outage prevented people from signing in and caused the loss of unsaved messages. | |
| Claude Mythos 5.1, Claude Fable 5.1 – Elevated errors (resolved). | |
| Oct 13 | Errors in loading usage data on the platform anything.MS clawde.com and in Admin API usage report, mitigated. |
Is Claude Down? Know what’s working and what people are saying about it | IsDown +2
Remember that the exact numbers will change from tracker to tracker and the figures below are only approximate. According to IsDown, reports of Claude have been recorded for its network since October 2025, with a total of 353 claims, and the average time for issues to be resolved being around 88 minutes. Over the last 30 days, we have tracked the uptime for PulsAPI and noticed ShareAssets were kept up 99.42% of the time. These are all third party numbers, not Anthropic’s.
IsDown
PulsAPI
Is it Claude or is it you? (Decision Path, Original)
| Step | What to check | If yes |
|---|---|---|
| 1 | Do you see an incident on status.claude.com for your component? | It is disabled; either wait or find alternative way around |
| 2 | Do other sites load normally on your network? | If it isn’t, repair your link. |
| 3 | Is claude.ai faulty when it comes to Wi-Fi or mobile coverage? | Likely a service issue |
| 4 | Does it break only in one browser / app? | Update, clear cache or use another |
| 5 | Does it work on one device, such as Windows, but not work on the other? | OS or App-specific problems Check for OS or app specific problem |
Not all problems are outages. A Windows status note explained that an update issued Sept. 8 cuts local command capability for Claude Cowork on Windows and note took a fix to remedy this issue Sept. 14. That isn’t a Claude outage.
Claude Status
Common symptoms & what they mean (Original Guide)
| Symptom | Likely cause | What to do |
|---|---|---|
| Service or network problem | Check the status page, then your network | claude.ai will not load |
| Sometimes during the vast outages, people have reported to see the Desktop app stuck in the process of reconnecting. | Wait for a number of times to try again; check status. | |
| API Error 401 logged in – this was due to a previous outage occurring in the Claude desktop app and Claude Code. | Try again later – don’t reset passwords unless necessary | |
| General errors (occurring on both) | Model general incident | Continue with another model |
| API 429 or 529 errors – these are capacity errors; not outages per se; and they require backoff – NOT Escalation. | With exponential backoff, retry. |
Claude Status. Use StatusGator +2 to see if Claude experienced outage or is down.
Protect Your Work During an Outage
For everyday users:
- Paste long prompts in their notes application prior to sending – if the session ends prompts can be lost if they have not been saved.
- Store all significant results received in the chat somewhere else.
- When in the midst of a task, wait a few minutes before doing so many reloads.
For developers:
- If the platform is down, but a call to a model is failing, repeat the attempt with another model.
PulsAPI - Timer with retry logic with exponential backoff and jitter.
- The best protection is to not have one of these models, as outages can occur upstream and make their way through several models.
Deployflow - If a job is not urgent fail it and put in a queue.
- Sign up for status webhooks and be notified when errors are high.
Outage Preparedness Checklist (Claude Linkable Asset)
- Bookmark status.claude.com and sign up for updates
- Understand the component(s) you need to rely on (app, API, Code, Cowork)
- Maintain a Secondary Model or provider in a Failover state
- Implement timeouts, retries, and backoff for API requests.
- LogRequestId and error code(s) for support
- Preserve important information and chat input/output offline.
- Practice your backup plan, practice it so you don’t need to.
- Indicate to clients, that there are days when the complete ordering runs on AI.
- Access history of incidents once a month to look for trends
Guest Post Angles
If you’re an AI tools editor, a DevOps editor, or a business continuity editor, you might want to check out AI tools and services for business continuity and the DevOps environment.
- Tips for making AI applications more resilient to provider disconnection
- How to read AI status pages—and how to read between the lines.
- Multi-model failover: Small team hands-on guide
- The secret price tag of AI outages for freelancers and agencies
Claude Is Down: Conclusion
Claude Is Down doesn’t appear to be working, go to the component’s official status page before beginning troubleshooting. The problems are usually trivial and occur with high frequency, in which case backups are significant. If you build on the API, save your work, and not only plan for outages, but other retries and a fallback model.
